Privacy Policy
Platinum Recruitment Group
Last updated: April 2026
1. Introduction
Platinum Recruitment Group (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use, store and share personal data when you interact with us, apply for roles, submit a CV, or use our website. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Platinum Recruitment Group is a permanent recruitment agency, introducing candidates to prospective employers for permanent employment opportunities.
Data Controller: Platinum Recruitment Group
Email: enquiries@platinumrecruits.co.uk
Address:
Clockwise Offices
Linley House
Dickinson Street
Manchester
M1 4LF
3. Personal Data We Collect
To carry out our recruitment services, we may collect and process the following categories of personal data:
- Name, address, postcode, email address and telephone number
- CVs, cover letters, employment history, qualifications and skills
- Salary expectations, role preferences and availability
- Interview feedback and recruitment‑related notes
- Right to work information
- Links to professional profiles available in the public domain (e.g. LinkedIn)
Special category data
Where relevant and lawful, we may also process limited special category data (for example, diversity information or health information relating to reasonable adjustments). This data is handled with additional safeguards and only where necessary.
4. How We Collect Personal Data
We collect personal data in the following ways:
- Directly from you when you submit a CV, apply for roles, or communicate with us by email, phone, messaging or via our website
- From job boards, online CV libraries, and professional networking platforms
- From referrals, where we reasonably believe you would expect us to hold your details
- From publicly available professional sources
Where personal data is obtained from third‑party sources, we will inform you within a reasonable period of obtaining the data, including the source and the purpose for which it is being processed.
5. How We Use Your Personal Data
We use your personal data to:
- Assess your suitability for permanent employment opportunities
- Introduce you to prospective employer clients
- Communicate with you about roles, applications and career opportunities
- Maintain accurate recruitment records
- Provide recruitment‑related updates, insights and job alerts
- Send marketing communications where you have consented
- Comply with legal and regulatory obligations
6. Lawful Basis for Processing
As a permanent recruitment agency, we process personal data under the following lawful bases:
- Legitimate interests – to operate our recruitment business and introduce candidates to employers
- Contractual necessity – to take steps at your request prior to entering into a contract
- Legal obligations – including equality and employment‑related requirements
- Consent – where required, such as for marketing communications
You may withdraw consent for marketing at any time.
7. Who We Share Personal Data With
We may share relevant personal data with:
- Prospective or existing employer clients for recruitment purposes
- Internal recruitment consultants and staff within Platinum Recruitment Group
- Trusted third‑party service providers who support our recruitment systems and IT infrastructure, subject to appropriate data protection obligations
- Regulatory or supervisory authorities where required by law
We do not sell personal data.
8. Where We Store Your Data & Security
Personal data is stored securely on our recruitment systems, which are hosted within Europe using secure cloud infrastructure.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.
While no internet transmission is completely secure, we take all reasonable steps to safeguard your information once it is received.
9. Data Retention
We retain different types of data for differing periods of time. The criteria we use to determine whether we should retain your personal data and how long for includes:
- The nature of the personal data
- Its perceived accuracy of your date
- Your engagement levels with our services
- Our legal obligations following an offer or when a placement has been made.
We may archive part or all of your personal data, or retain it on our financial systems but delete all or part of it from our recruitment software system. On removal, we may anonymise parts of your data – particularly following a request for suppression or deletion of your data – to ensure we do not re-enter your personal data to our database, unless you have requested us to do so.
10. Your Rights
Under UK GDPR, you have the right to:
- Be informed about how your data is used
- Access your personal data
- Request rectification of inaccurate data
- Request erasure of your data in certain circumstances
- Restrict or object to processing
- Data portability (where applicable)
- Withdraw consent for marketing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://www.ico.org.uk
To exercise your rights, please contact: enquiries@platinumrecruits.co.uk
11. Marketing Communications
Where you have consented, we may send you job alerts, newsletters and career‑related information.
You can unsubscribe at any time using the link in our emails or by contacting us directly.
12. Cookies
Our website uses cookies to ensure it functions correctly and to analyse website performance.
You can manage your cookie preferences via our cookie banner or browser settings.
Further details are available in our Cookie Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown at the top.